How to ORDER

IMPORTANT NOTE

  • We do not have any responsibility for PACKEAGE LOST / CHECKING.
  • If you want to insure your order, We recommend insurance of invoice value.

Special note for sending the packeage to Italy.

  • It may take a time at custom office for 2 - 3 weeks.
  • If you want to receive the package quickly, we recommend to ship by FedEx, UPS.

NOTE

  • Please enable JAVAScript and COOKIE. If you do not, you can not view our sites properly.
  • Sticker price may differ from mail-order price.
  • Items that listed on our web site is a part of items we deal with. We deal with almost all R/C items, so please contact us.
  • All prices are quoted in Japanese Yen and do not include shipping charge.
  • We are sorry if items you wanted were out of stock.
  • Prices are subject to change.
  • Shipping charge to return items is to your cost.

■ORDER FROM INTER-NET

  1. Please add item you want to buy into cart. In the page that contain item you want, please input qty to buy. By CLICKING "BUY button", you can add item to cart. If you want to buy items that not listed on our web site, by custom input, you can order them. To order custom items, you must input item code or item name, and qty.Then please push "add"button.
  2. Then, go to "INPUT PERSONAL DATA" page by pushing "next (INPUT PERSONAL DATA)" button at bottom of page.
  3. In "INPUT YOUR PERSONAL DATA" page, you must input your name, e-mail address, country name, address and select contact method, payment method. If you do not input these parameter, You can not go to next page. Input your telephone number, fax number if necessary.
  4. Then, go to "CONFIRM INPUTTED DATA" page by pushing "next (CONFIRM INPUTTED DATA)" button at bottom of page.
  5. In "CONFIRM INPUTTED DATA" page, you should confirm your inputted data. if there are no mistake,  please push "ORDER" button.
  6.  If you see "FINISH" page, your order was accepted.  If not, there must be some troubles happened, so please check if JAVAScript and COOKIE were enabled, then input your order again with word "RESEND" in comment parameter.

■ORDER BY E-MAIL

Please send e-mail to us(mc@ishiimokei.com) that include following parameters.
  1. name (REQUIRED)
  2. telephone number
  3. fax number
  4. e-mail address (REQUIRED)
  5. payment method (REQUIRED)(card or bank transfer or INT. P.M.O)
  6. country name (REQUIRED)
  7. address (REQUIRED)
  8. order items (maker, item code, name, qty)(REQUIRED)
  9. comment

●NOTE
if you chose card as payment method, please add card name, card number, card holder name, card-exp.

■ORDER BY TELEPHONE, FAX

Please contact us.

TEL: 81 - 22 - 243 - 1711
FAX: 81 - 22 - 243 - 0294

BUSINESS HOUR: AM10:00 - PM7:00 (JAPAN TIME)  
office is closed every Tuesday, Wednesday.

■CONTACT METHOD

You can choose contact method from TELEPHONE, FAX, E-MAIL.

 BUSINESS HOUR: AM10:00 - PM7:00 (JAPAN TIME)
office is closed every Tuesday, Wednesday.

■PAYMENT METHOD

 You can choose payment method from follows..


PAY BY CARD

We accept VISA and MasterCard (include Interbank number). Please include your Card Number and Expiration date. There is a 5% surcharge for credit card payment.


PAY BY BANK TRANSFER (BANK DRAFT)

Bank drafts or bank transfers are acceptable. Bank drafts must be drawn on a Japanese bank. There is ¥4,500 surcharge for bank charges to the total.

* OUR BANK DETAIL:
Bank name: Sumitomo-Mitsui Banking Corporation,
Sendai Branch
Bank Address: 2-2-6, Chuou, Aoba-ku,
Sendai-city 980-0021 Japan
A/C #: 1144649
A/C name: Ishii Mokei Co., Ltd
Swift code: SMBCJPJT


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